Previous incidents

August 2024
Aug 28, 2024
1 incident

Elevated FCM provider response rates from Google

Degraded

Resolved Aug 28 at 03:22pm UTC

The issues with errors from FCM are resolved and confirmed.

3 previous updates

Aug 27, 2024
1 incident

WS Health-check from our monitoring provider

Resolved Aug 27 at 03:02pm UTC

WebSocket Service DNS health-checks from our Status update provider reporting unreachability. No drop in connection was observed or ability to access the service has been seen from our team.

This report didn't affect any operational elements of the websocket service.

Aug 07, 2024
1 incident

[Resolved] - Elevated EU Cluster workflow engine delivery failures

Degraded

Resolved Aug 12 at 02:51pm UTC

The issue has been resolved, and we have implemented internal measures to avoid such service disruptions in the future by specifying better monitoring for our workflow engine fleet to ensure that elevated delivery failures will be marked for both EU and US clusters.

1 previous update

July 2024
Jul 31, 2024
1 incident

Elevated API errors

Degraded

Resolved Jul 31 at 03:07pm UTC

A fix has been deployed and the system is fully operational. We are continuing to monitor the system for abnormal activity.

2 previous updates

June 2024
No incidents reported