CDN Response times from US dashboard users
Resolved
Oct 20, 2025 at 6:09pm UTC
The CDN issues with the dashboard client has been resolved for customer in the US East region now. We will continue to monitor the situation
Affected services
Updated
Oct 20, 2025 at 4:45pm UTC
This was further confirmed that only customer browsing from the US-East-1 region are affected by the slow loading times of the dashboard.novu.co client. No affects on API requests or notification processing.
Affected services
Created
Oct 20, 2025 at 4:28pm UTC
Our downstream CDN provider is experiencing issues serving traffic from the us east nodes, and can cause elevated response times when trying to load the dashboard.
This only affects Admin Dashboards located in the us-east region. We are monitoring the situation with our CDN provider.
Affected services