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Downtime

API and WebSocket Service are down

Jul 27 at 12:31am UTC
Affected services
API
WebSocket Service

Resolved
Jul 27 at 02:38am UTC

WebSocket Service recovered.

Updated
Jul 27 at 02:31am UTC

A fix was deployed, services fully recovered, monitoring the system behavior.

Updated
Jul 27 at 01:47am UTC

WebSocket Service went down.

Created
Jul 27 at 12:31am UTC

A high memory load on our Redis cluster has caused a cascading error propagating to the API and WebSocket services. Our team is working on a fix.