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Downtime

US Cluster API failure

Jun 23 at 10:05pm UTC
Affected services
API
WebSocket Service

Resolved
Jun 23 at 11:49pm UTC

The job backlog has completed processing messages received prior to the incident. Throughput and response times are back to operational status.

Updated
Jun 23 at 11:15pm UTC

Service is back online and we are monitoring the system behavior while jobs are being processed from the queue.

Updated
Jun 23 at 10:15pm UTC

Novu API and system are unresponsive. Our team is monitoring and identifying the root cause.

Created
Jun 23 at 10:05pm UTC

We have identified the root cause, and a fix is being deployed to the systems right now.